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One Account, Multiple Businesses: Multi-Business Support is Here

Kane Vidzro
Kane Vidzro
Product Lead
May 16, 2026
4 min read
One Account, Multiple Businesses: Multi-Business Support is Here

You can now manage multiple businesses from a single Sendexa account. Switch between them instantly — no separate logins, no separate accounts.

Since Sendexa launched, every account was tied to exactly one business. If you were an agency managing messaging for multiple clients, or a founder running more than one company, you needed a separate Sendexa account for each one. Separate logins, separate dashboards, separate billing. It was a real friction point, and we heard about it often.

That changes today. Multi-business support is now live on Sendexa.

What Multi-Business Means

Your Sendexa account — your email, your password, your identity — is now independent from any single business. You can be a member of multiple businesses and switch between them from a single session. Each business has its own:

  • Wallet and billing — separate balances, separate transaction history
  • Sender IDs and phone numbers — fully isolated per business
  • API keys — keys belong to a business, not to your personal account
  • Team members — each business manages its own members and roles independently
  • Message history and reports — data stays scoped to the business it belongs to

When you log in, you land on your last active business. Switching to another takes one click — no re-authentication, no new tab, no new session.

Multi-business dashboard

Who This Is For

This feature was built with a few clear use cases in mind:

  • Agencies and developers managing messaging infrastructure for multiple clients — one login to access every client account
  • Founders with multiple ventures — no more juggling separate credentials for each company
  • Teams where staff move between subsidiaries — a single team member can be added to multiple businesses with appropriate roles in each

Memberships and Roles

Your relationship with each business is defined by a membership. A membership carries a role — what you can see and do within that business. You might be an admin in one business and a read-only member in another. Each is managed independently, and businesses cannot see each other's data regardless of shared membership.

Inviting someone to a business works the same way it always has. If the invited person already has a Sendexa account, the business is simply added to their existing memberships. If they are new, they create an account and are placed directly into that business.

For Developers: The businessId in API Calls

Because Sendexa now supports multiple businesses per account, API calls that were previously implicitly scoped to your account's single business now require an explicit businessId. This ensures every request is unambiguous about which business's data and balance to use.

// All API requests now scoped with businessId header
GET /letcol/sms/stats
Headers:
  Authorization: Bearer <access_token>
  x-business-id: <your_business_id>

Your businessId is available in the dashboard under your business settings, and is returned in the token exchange response when using Central Auth.

Available Now

Multi-business support is live. If you need to add a second business to your account, you can create one directly from the business switcher in your dashboard. Existing accounts are unaffected — your current business and all its data, wallet balance, and settings remain exactly as they were.

This is a fundamental change to how Sendexa accounts work, and it opens up a lot of what we are building next. More on that soon.

One Account, Multiple Businesses: Multi-Business Support is Here