Introducing Sendexa Wallet: Local Currency, African-First Billing
We are replacing our legacy credit system with Sendexa Wallet — a proper balance system that supports local currency across African countries.
From the beginning, Sendexa's billing worked on a credit system. You topped up credits, credits were deducted per message, and you managed everything through a single credit balance. It worked — but it was never the right long-term solution for a platform built for African businesses.
Credits are an abstraction that obscures actual cost. A business in Ghana should know exactly how many Ghana Cedis they are spending per SMS, not how many abstract credits. A business in Nigeria should see Naira. A business in Kenya should see Shillings. Today, we are making that a reality with Sendexa Wallet.
What Is Sendexa Wallet?
Sendexa Wallet is a proper balance system built directly into the platform. It replaces the legacy credit system entirely. Your wallet holds real money in your local currency — you top up, you spend, and you see exactly what everything costs without any conversion or abstraction in between.
Key things that change:
- No more credits — your balance is denominated in your local currency
- Transparent pricing — you see the real cost of every SMS, OTP, and WhatsApp message in your currency
- Local top-up methods — fund your wallet using payment methods that make sense for your country
- Transaction history in local currency — every deduction and top-up recorded clearly
Local Currency Across Africa
Sendexa Wallet supports local currency for African countries. This is not just a display change — pricing, billing, and top-ups all operate in your currency natively. You are not paying in USD and watching an exchange rate eat into your balance.
This matters for several reasons:
- Predictable costs — your messaging budget is in the same currency as the rest of your business
- No FX exposure — exchange rate fluctuations do not change what you pay overnight
- Easier accounting — local currency invoices and transaction records that fit directly into your books
- Accessible top-up — fund your wallet using mobile money and local payment rails, not international cards
Why We Replaced the Credit System
The legacy credit system was built when Sendexa was young and we needed something simple. Credits served their purpose. But as we grew, the limitations became clear.
Businesses wanted to see real costs in their reporting. Finance teams needed local currency invoices, not credit deduction logs. Developers integrating Sendexa into billing systems needed actual monetary values, not a credit-to-cost conversion they had to maintain on their end.
Beyond that, credits created a psychological distance from actual spending. A wallet with a clear balance — in Cedis, Naira, Shillings — makes costs visible and financial planning straightforward.
"A business in Accra should think in Cedis. Full stop. The platform should adapt to the business, not the other way around."
What Happens to Existing Credits?
If you have an existing credit balance, it will be automatically converted to your local currency equivalent in your new Sendexa Wallet. Your balance carries over — nothing is lost. You will see the converted amount in your wallet the first time you log in after the migration.
For Developers: What Changes in the API
The wallet is reflected in the API. Balance responses now return a monetary amount and currency code instead of a credit count. If you are reading balance data to display to your users or integrate into your own billing logic, update your integration to handle the new format:
// Previous credit system response
{
"credits": 4500
}
// New Sendexa Wallet response
{
"balance": 126.00,
"currency": "GHS"
}
All other API behaviour — sending messages, checking delivery status, managing sender IDs — remains exactly the same.
Available Now
Sendexa Wallet is live. Log into your dashboard to see your balance in local currency. If you have any questions about the migration or the new billing system, reach out to our support team.
This is one of the most meaningful product changes we have made — because it finally makes Sendexa feel like a platform that was built for Africa, not adapted for it.